At Ikigai KI Komunikacije d.o.o., we understand the importance of privacy to our partners and users, and we strive to be clear about how we handle personal data.

This privacy policy defines the way in which Ikigai KI Komunikacije d.o.o. collects, uses, maintains, and shares information collected from users/visitors of the website and applies to the website as well as all the services and products offered by Ikigai KI Komunikacije d.o.o.

(1) Personal Data 

We collect, process, and use your personal data solely with your consent, based on your inquiry, contractual relationships, and in accordance with legal regulations. We only collect, process, and use the personal data necessary to provide and conduct our services or the personal data voluntarily provided by you.

Personal data includes any information that can be used to identify a user, including your name, address, email address, phone number, Tax Identification Number (OIB), and similar information. Ikigai KI Komunikacije d.o.o. collects and processes only the personal data necessary for providing information about services, fulfilling contractual obligations, and/or based on your consent.

(2) Non-Personal Data 

We may collect non-personal data about users who visit our website. Non-personal data includes the browser name, device model, and technical information about how users connect to our website, such as the operating system and Internet service provider, and other similar information.

(3) Use of Data for Business Purposes 

We use your data for the purpose of delivering the requested service, whether you are a user, a contact person of our client, a supplier, or an external collaborator. Data is shared with third parties only in collaboration with our partners and to the extent necessary to fulfill tasks related to the execution of the requested service, depending on the specific project. If it is necessary to transfer personal data, the client will be notified before the transfer. Your data is shared only with our service providers (for accounting purposes, according to legal requirements, and IT partners), and with service requesters with whom we have a business cooperation agreement. Your personal data is protected by a contract between Ikigai KI Komunikacije d.o.o. and its partner and is not accessible to third parties. We do not sell, exchange, or rent user's personal data to third parties. We may share generic, aggregated demographic information that cannot be linked to an individual or used for visitor and website user identification purposes with our partners and advertisers solely for the purposes mentioned above.

We may use third-party services to assist in service delivery and administrative activities on our website on behalf of the organization (such as sending newsletters or for research purposes). We may share your data with these third parties for which you have provided consent.

All individuals based on employment contracts or any other business relationship, who may directly or indirectly access personal data necessary for task execution and contracts, commit to respecting the confidentiality and privacy protection of all available personal data.

(4) Use for Marketing Purposes 

We use your personal data for marketing purposes only with your consent. The collected personal data of users are collected and used for the following purposes: 

• Personalizing user experiences 

We may use the collected data to understand how our users, as a group, use services and resources on our website. 

• Improving our website 

We continuously work on improving our website offerings based on collected data and user feedback. 

• Managing promotional content, surveys, or other website features 

For sending information on topics users have agreed to and might interest them. 

• Sending occasional email messages 

Email addresses provided by users will be used only to send them information and updates they have opted for. They can also be used to respond to inquiries, requests, and information about related products or services. You can withdraw your consent for using your data for marketing activities at any time, according to detailed unsubscribe instructions, via email to ivana@ikigai.hr, with the subject "consent withdrawal," or through direct contact.

(5) Information and Deletion 

You have the right to access information about your stored data and the right to correction, deletion, or blocking of data (unless otherwise provided by law and/or contractual relationship). You have the right to complain to the national supervisory authority (Personal Data Protection Agency - AZOP). Please inform us of any changes to your personal data. You can request access to information, insight, deletion, or correction by sending a filled-out "Request for Access to Information" form via email to ivana@ikigai.hr.

(6) Data Security 

Our website implements technical and organizational security measures to protect your personal data from manipulation, loss, and unauthorized access. Our security measures are regularly improved in line with technological advancements.

(7) Use of Cookies 

We use cookies to improve our offerings and enhance the user experience. Cookies are small text files that allow us to recognize users and analyze the use of our website. Cookies enable us to optimize our offerings for users, making them more efficient and secure. You can block the installation of cookies through your browser settings. Please note that, in this case, you may not be able to use all the functions of this website to the fullest extent.

(8) Data Retention Period 

We store and process personal data only as long as legally required for the fulfillment of a specific legitimate purpose, unless the relevant regulations prescribe a longer storage period, at least for the duration of the contract between the user and the service provider. In the case of giving marketing consent, data is kept for ten years or until consent is revoked. In the case of rejected offers, when marketing consent is not given, data related to the offer is stored for one year, and, if you request deletion, it will be deleted immediately. Personal data that is no longer needed or after the prescribed retention period are securely destroyed.

(9) Promoting Awareness of the Importance of Personal Data Protection 

Ikigai KI Komunikacije d.o.o. continually works on educating and raising awareness regarding the management of personal data for its employees, collaborators, and users.